FAQ

Frequently Asked Questions

1. What are your products made of? 
All of our dresses and bags are made from 100% cotton. Our dresses are designed and produced in Italy, while our cotton bags are produced in Italy and carefully sewn by our skilled team of artisans in India.

2. Are all your products the same?
No — each item is unique. Since our products are handmade and often created with patchwork techniques, colors and measurements may vary slightly from the pictures. This makes every piece one-of-a-kind.

3. Do you offer customization?
We do not offer customizations. Each item is made with its own unique style and features, so no two products are exactly alike.

4. How should I care for my cotton items?
We recommend gentle care to extend the life of your item. Hand wash or use a delicate machine wash cycle with mild detergent. Avoid harsh chemicals and tumble drying to protect the cotton and patchwork details.

5. Do you ship internationally?
Yes, we ship worldwide. If your country does not appear at checkout, please contact us and we will do our best to arrange delivery.

6. How long does shipping take?
Shipping usually takes between 5 to 15 working days, depending on your country and local postal services.

7. Do you accept returns or exchanges?
Because each item is handmade and unique, we unfortunately do not accept returns or exchanges.

8. Are your products eco-friendly?
Yes. Our products are handmade with 100% natural cotton and created with an eco-friendly approach. Each piece reflects sustainability, artistry, and timeless style.

9. What payment methods do you accept?
At the moment, we only accept PayPal. This ensures secure and simple transactions for our customers.

10. How can I contact you if I have more questions?
The best way to reach us is by email . We’re always happy to help.