Terms of service


Terms of Service

Overview
This website is operated by CB Positano. Throughout the site, the terms “we”, “us” and “our” refer to CB Positano. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”).

Please read these Terms carefully before using our website. If you do not agree, you may not access the website or use any services.

1. Online Store Terms

  • You must be at least the age of majority in your country or residence to use this site.

  • You may not use our products for any unauthorized or illegal purpose.

  • Our products are handmade and intended for personal use only. They may not be resold without written permission.

2. Products and Services

  • We sell handmade bags and cotton dresses. Each item is crafted individually, so slight variations may occur.

  • We reserve the right to discontinue or limit quantities of any product at any time.

  • Colors and images displayed on the site may vary slightly due to screen differences.

3. Orders and Payments

  • We accept PayPal as the only form of payment.

  • All prices are listed in [your currency] and are subject to change without notice.

  • Taxes and customs duties are not included in product prices. Customers are responsible for paying any import duties, customs fees, or local taxes upon delivery.

4. Processing, Shipping & Delivery

  • Orders are processed within 48 to 72 hours (business days).

  • We ship worldwide.

  • Delivery typically takes 5 to 7 working days, depending on the courier and destination.

  • A tracking number will be provided automatically once your order has been shipped.

  • We are not responsible for shipping delays caused by couriers, customs, or other factors beyond our control.

5. Returns, Refunds & Exchanges

  • We do not accept returns, exchanges, or store credits.

  • Refunds are only issued if the product arrives damaged due to our fault.

  • To request a refund for a damaged product, please contact us within [X days – e.g., 3 days] of receiving your order at cbpositano.shopify@gmail.com with photo evidence of the damage.

  • Shipping costs are non-refundable.

6. Intellectual Property

All content on this site (including logos, text, product photos, and designs) is the property of CB Positano and may not be reproduced, copied, or used without our permission.

7. Limitation of Liability

  • We are not responsible for damages arising from misuse of our products.

  • We do not guarantee that your use of our website will be uninterrupted, timely, or error-free.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Italy.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page, and continued use of our website constitutes acceptance of any changes.

10. Contact Information

Questions about the Terms of Service should be sent to:
📧 cbpositano.shopify@gmail.com